The service was good, clean and hygienic, but the central air conditioning was not cool enough. The front desk was not very friendly due to the large number of guests

The hotel environment is good

According to the above evaluation, the management level and service level are difficult to match Wenhua's brand, and the check-in experience is not good.

Customer service is great

Okay, okay, okay

Good environment, magnificent decoration, high-end! Unfortunately, the service is basically inflexible and humanized, and the rules are rigid. Wanda's hotel management can only stay at the hotel management level.

The hardware is very good, and the software service needs to be improved to PK with Sheraton and other international chain brands. For example, the concierge desk calls express, which is one of the free services of all other hotels. Why does Wanda charge another 20 yuan?

Nice hotel

My friend said that the cost performance is very high ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~!!!!!!!!!!!

Overall good. The location of the hotel is good..

The environment is good and the front desk service is average. Compared with other five-star brands, the reception etiquette is slightly insufficient. From the main road, the exterior wall logo is not obvious enough. I only see the house sales advertisement.

The next day, it was upgraded to the administrative room. It looked the same. After dinner, I passed by the front desk. The front desk said that the room type was the same, and the floor was a little higher. I'm dizzy. Just run and take a bath. It's okay. Think about it. It's impossible. I called and said that the executive room had free happy hour drinks and two clothes for free.. 5555 in fact, what I want most is washing clothes, but I know it's too late.... The front desk service needs to be improved...

Convenient shopping and entertainment around, suitable for weekend leisure

Very clean, good location. Suitable for business...

All right,

The hotel is easy to find. It's next to Wanda Square. The hotel is very tall. When we checked in, the hotel told us that there were no two adjacent rooms, so we upgraded it for free. There was an episode. We checked in at about 3 p.m. and one of the rooms asked us to get the room card later because it hadn't been cleaned up, but we were told that it wasn't ready at 5 o'clock, It's still not possible to ask after 6:30. We didn't get the room card of another room until we finished the buffet dinner. I hope we can improve this. Once we entered the room, we felt very comfortable and the bed was very comfortable. The pillow was a little high and it was a little hard to sleep for a long time. The hotel facilities were very complete and the swimming pool was great! There is a small hot spring pool in the dressing room. It's comfortable to take a dip after swimming ~! The hotel buffet is also worth a try. It rained in those two days. We went back and forth to Wanda Square and the hotel directly in the underpass. It was convenient to have outdoor activities! I'll come again when I have a chance

check in was fast, efficient and warm. room was spacious with a great view. very clean. breakfast was delicious with a plethora of selection. services were superb. I will definitely recommend this hotel to friends! !!

The hotel is very luxurious, the service is good, and the breakfast is very good.

The room is very nice! The price is also very good

Parent child travel, the environment is OK, business hotel, next to the shopping mall.

Good overall

Great hotel. Good.

not bad

Very, very good, very good

OK

Average service, too few types of buffet, very good room

The hotel is good and will continue to stay if there is a chance.

Originally, I wanted to have fun with my family for two days. When I got to the hotel to pick up the room, I informed the pool maintenance. We had another expense. When I checked out, I didn't register it on the computer. I kindly went back to the counter to remind the waiter that I spent 298 yuan to return to the hotel. As a result, I told me that there was a small towel in the room that was dirty and I had to pay 12 yuan, (I don't know if it's dirty and can't be washed) it's not humanized to ask the waiter to get rid of 12 yuan and kill him. If I didn't take the initiative to return the money to the hotel, your hotel even lost 298 yuan. It's really hard for a good man to do

Nice hotel. The surrounding facilities are very good

The environment is good. There is Wanda square nearby. It's convenient to eat, play and shop!

I like the decoration style very much. I will choose it next time

not bad

Tall is for people to see, but the quiet and comfortable room is for people to enjoy, the wall and glass are so thin, the sound outside can't stop, how to sleep?

Originally, I only booked one night, but because the room was really comfortable, I stayed for another night. It is highly recommended that this hotel is next to Wanda shopping mall. It is very convenient to eat and shop. If it is a Rainstorm Day, you don't even have to go out. You can directly go to Wanda shopping mall through the underground garage. The only place not recommended is the hotel restaurant. Everything else is very satisfactory and worth staying. We'll go back next time!

sure

very good

The environment is very good

The hotel is very new, the service is very good, the location is also very good, the cost performance is very high

Very good

Very nice hotel!!! Very good in every respect!

Okay, okay

Every aspect is very good, five-star standard, breakfast is very luxurious but not very delicious, the room is a little bit expensive.

Good, good value for money

Hotel location and facilities are very good, next to Wanda Plaza, convenient entertainment. But the quilts in the room are down quilts. They are too thick and hot to cover. The water in the swimming pool is very shallow, the deepest is only 1.2 meters.

The parking lot needs to be improved!

not bad

The room is clean and comfortable. The only disadvantage is that the staff only recorded one breakfast at breakfast. Later, although it was verified that there were two, the experience was much lower.

The hardware is very good, the software is very poor, service awareness in Dongguan can be so poor is very rare, good luck

In the center of Dongguan, the location is very convenient. Next to it is Wanda Square. The dining and shopping are very close. The hotel equipment is very new. The service of the service staff is very good. There are many breakfast styles. The only disadvantage is that there is only one breakfast, if two people buy one more

good

One of the cleanest and best served hotels in Dongguan. It's just that there's less hot food for breakfast. Everything else is satisfactory. 5 points

Very satisfied

Very good hotel, in line with the five-star standard

It's a good hotel. It's relatively new and the service is very good. Due to business trip, I don't stay long